Refund policy
Returns & Exchange Policy
Not fully satisfied with your product? No worries – you can return your order for any reason within 30 days of receiving it.
Need a different size or prefer a different colour? We offer free exchanges within 60 days.
Please note, for health and hygiene reasons, some items cannot be returned due to change of mind or incorrect sizing. These include:
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Socks
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Briefs
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Water bottles
To be eligible for a return:
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Store credits and exchanges must be lodged within 60 days
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Refunds must be requested within 30 days (handling fees apply)
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Products must be unworn, unwashed, and in resalable condition
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All original tags must still be attached
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Items affected by perfume, deodorant, or makeup cannot be accepted
For any questions or to start a return, please reach out to our team at info@butterflyeffectcomp.com.